Legal
Terms & Conditions
These terms govern your access to and use of FencetaAI. Effective October 1, 2026.
1. Seller and acceptance
FencetaAI is provided by Kendreas Zy'Shaun Divens ("Seller," "we," "us," or "our"). You are contracting with Kendreas Zy'Shaun Divens. By creating an account, purchasing a subscription, or continuing to use the service, you agree to these Terms & Conditions. If you use the service for an organization, you confirm that you have authority to bind that organization and are legally able to enter this agreement.
2. The service and your account
FencetaAI provides estimating, takeoff, proposal, job-cost, scheduling, reporting, and invoicing tools for fencing contractors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription and within your plan limits. You must provide accurate account information, keep credentials confidential, and promptly tell us about suspected unauthorized access. You are responsible for activity under your account and for the accuracy of measurements, rates, customer details, and other data you enter.
3. Acceptable use
You must not use the service unlawfully; commit fraud; send spam; infringe intellectual property or privacy rights; upload malware; probe, scrape, or disrupt the service or its security; bypass plan or technical limits; reverse engineer the service except where law expressly permits it; resell access without permission; or use the service to create illegal, deceptive, hateful, abusive, exploitative, or harmful content. You must not create deceptive deepfakes, malware, or attempt to bypass safety controls or content filters.
4. Your content and intellectual property
You retain your rights in the prompts, files, photos, customer information, and other content you submit. You grant us a limited licence to host, process, reproduce, and transmit that content only as needed to provide, secure, and improve the service. You confirm that you have all rights and permissions needed for your content. Subject to applicable law and third-party rights, you may use outputs generated for you. We retain all rights in the service, software, documentation, workflows, designs, branding, and related intellectual property. Rights holders may report alleged infringement through our contact page. We may remove content and suspend repeat infringers.
5. AI-assisted features
AI-assisted drafts may be incomplete or inaccurate. You are responsible for your prompts, confirming that you have rights to submitted material, reviewing every output, and deciding how to use it. AI output is not legal, engineering, accounting, safety, or other regulated professional advice. We may filter or refuse outputs, moderate or remove content, and restrict accounts where needed for safety, legal compliance, or these terms. FencetaAI does not set your prices: estimate prices are drawn from rates configured by your organization.
6. Subscriptions, billing, and refunds
Subscription prices, billing frequency, included usage, and plan limits are shown before purchase. Subscriptions renew for the displayed billing period until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, taxes, renewal, cancellation, and refund mechanics are also governed by Paddle's Buyer Terms at paddle.com/legal/checkout-buyer-terms. Our 30-day refund terms are set out in the Refund Policy linked below.
7. Availability and changes
We work to keep the service available, but do not guarantee uninterrupted, secure, or error-free operation. Maintenance, third-party services, internet failures, and events beyond our reasonable control may affect availability. We may change features to improve safety, reliability, or compliance. Material changes to these terms will be posted with a new effective date.
8. Suspension and termination
We may suspend or terminate access for a material breach, non-payment, a security or fraud risk, legal requirements, or repeated or serious policy violations. Where practical, we will give notice and an opportunity to remedy the issue. You may stop using the service and cancel through the billing management link in your account. After termination, access ends and data is handled according to our Privacy Notice and applicable law.
9. Disclaimers and liability
To the fullest extent permitted by law, the service is provided "as is" and without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee profit, win rate, revenue, measurement accuracy, permit or code compliance, certified electronic signatures, or full offline operation. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost profit, revenue, goodwill, or data damages. Our aggregate liability arising from the service will not exceed the subscription fees paid for the service during the 12 months before the event giving rise to the claim. Nothing excludes liability that cannot lawfully be excluded, including liability for fraud, death, or personal injury caused by negligence where applicable.
10. General and contact
Applicable law governs these terms without limiting mandatory consumer rights that apply to you. If part of these terms is unenforceable, the remaining terms continue. You may not assign this agreement without our consent; we may assign it as part of a business transfer. Neither party is responsible for delay caused by events beyond reasonable control. Questions, notices, and intellectual-property complaints can be sent through our contact page.